My husband has owned a Kindle for about 15 months and up until a few weeks ago there were no issues. However he is now finding That the device will not stay connected to our router. He has tried changing the channel on the router among other things but all without success. That I would add a smart TV That we have owned for about 2 years also refuses to connect at times: which is also a new development. I have a 5 year old laptop Which continues to stay connected via Wi-Fi. We are totally perplexed. I am anxious about this issue because I would like to buy a small tablet but am afraid That it too will exhibit connection problems. Can you offer us any advice?
Since this happened suddenly and Affects several devices, it points to a issue with the router.
A hardware fault is a Possibility but first, try a full factory reset. Routers can become tired and confused after a year or more of constant use and a reset clears the cache memories and wipes settings That april have drifted, changed or become corrupted. It Appears That You know your way around your router’s set up menu, so you should know how to carry out the reset, but before you do, a backup of the current configuration.
If it has a built-in backup facility use That or take screen shots of the menus. This is also a good opportunity this Strengthen your router’s security by creating a new, long WPA passkey and, if your router has the facility, set up MAC address filtering, you restrict access to the Internet and your network is nominated devices.
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